Refund policy

Return and Refund Policy

Last Updated: February 26, 2024

Thank you for shopping at Sagman.  If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Customer-Initiated Returns

If the return is due to a change of mind or ordering the wrong size, customers are responsible for return shipping. Please return the item directly to:

Sagman, ATTN: Stephen Grahek, 34599 MT Hwy 35, Polson, MT 59860

Additionally, send us an email at SagStephen1122@gmail.com with the subject line "Return Request" and include the tracking number in the body of the email. This ensures a smoother and faster process.

Damaged or Faulty Products

If your item is damaged or faulty upon receipt, please contact us immediately upon receiving. Email us at SagStephen1122@gmail.com with photos of the damaged or faulty product, as well as photos of any damaged packaging if applicable. Include a detailed description of the issue. We will respond promptly and guide you through the next steps.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within seven days, depending on your card issuer's policies.

Close Out Sale Items

Please note Close Out Sale items are non-refundable.

Thank you for shopping with us!